Desk location at HKT could not be independently confirmed — check directly when booking.
Several renters flag pressure to buy extra insurance at the counter, and delayed deposit refunds are a recurring complaint — worth reading your contract carefully before signing.
Is Thai Rent A Car Phuket well rated?
Feedback is genuinely mixed: quick, friendly pickup and drop-off are cited positively, but several renters report worn cars with unlogged pre-existing damage, insurance upsell pressure, and slow deposit refunds.
What renters say
A third renter (42)
Described pickup/drop-off at the airport as quick, taking only a few minutes each way in total each time.
One traveller (43)
Praised fast, friendly counter service during pickup, with no unnecessary delay at the desk that day.
A fellow renter (44)
Reported a worn car with pre-existing scratches and dents not properly logged at handover at the handover stage.
Another traveller (45)
Noted difficulty understanding staff explanations of terms and charges due to a language barrier at the counter.
A repeat renter (46)
Complained about delayed deposit refunds after the rental ended, taking longer to arrive than expected.
One customer (47)
Felt pushed toward extra insurance at the counter beyond what was already booked and already paid for online.
Rates observed from about €18/day (economy) to €36/day (standard), roughly 700-1,400 THB/day.
Before you book at Phuket Airport
A few practical points apply to every desk at Phuket: Thailand drives on the left, and the island's hillier west-coast roads toward Kata and Patong reward a car with decent brakes and some power in the rainy season. Bring an International Driving Permit alongside your home licence, as it's commonly requested at the counter. Deposit holds are usually placed on a credit card, and prices swing sharply with the season, so booking a few weeks ahead tends to lock in a better rate.
Compare with the other desks
See the full comparison of car rental desks at Phuket Airport, with ratings and locations.
Should I photograph the car before driving off with Thai Rent A Car at Phuket?
Yes — several renters reported pre-existing damage not properly logged at handover, so photographing the vehicle from every angle before you leave is a sensible precaution.
Where is Thai Rent A Car Phuket relative to the terminal?
Exact desk location at Phuket Airport (in-terminal vs. shuttle) could not be independently confirmed.