Reached via a shuttle from the Ground Transportation pick-up point near the terminal, running every 5-10 minutes — average wait reported around 14-15 minutes.
This is the ONLY company among nine researched at U-Tapao (Pattaya) airport with any independently verifiable data this round — several others (Hertz, Sixt, Budget, Thrifty) showed real signs of not operating at this specific airport at all.
Is National and Dollar Pattaya (U-Tapao) well rated?
Real feedback for this shared desk is solidly positive: fair pricing, friendly service and a smooth pickup/drop-off process are the recurring themes, with Dollar's cars scoring a bit lower on cleanliness than National's.
What renters say
A separate renter (38)
Rated value for money as fair for the class booked, for both National and Dollar.
One reviewer (39)
Rated service at the rental desk favourably — staff interactions described positively by more than one renter.
A different renter (40)
Noted National's car cleanliness scored higher than Dollar's on average, based on the sub-scores checked.
Another reviewer (41)
Described the pick-up and drop-off process as smooth once the shuttle arrived at the designated stop.
Rates observed from about $24 to $63/day, averaging around $42/day.
Before you book at Pattaya (U-Tapao) Airport
A few practical points apply at U-Tapao: this is a smaller, joint military-civilian airport, so far fewer international brands operate here than at Thailand's bigger hubs — check carefully which company actually has a presence before you book. Thailand drives on the left, an International Driving Permit is commonly requested alongside your home licence, and deposit holds are typically placed on a credit card rather than taken in cash.
Compare with the other desks
See the full comparison of car rental desks at Pattaya (U-Tapao) Airport, with ratings and locations.
Is there a car rental desk inside U-Tapao (Pattaya) airport itself?
For National/Dollar, no — you take a shuttle from the Ground Transportation pick-up point near the terminal, every 5-10 minutes.
Where is National and Dollar Pattaya (U-Tapao) relative to the terminal?
Reached via a shuttle from the Ground Transportation pick-up point near the terminal (shuttles every 5-10 minutes) — not an in-terminal desk.