Entrance 1, Domestic terminal, Floor 1, Public Area, Suvarnabhumi Airport.
Feedback found for this desk is genuinely mixed rather than one-sided — most renters describe a satisfying pickup, but two separate short-rental customers scored the experience very poorly the same week, a possible shared incident.
Is Hertz Suvarnabhumi well rated?
Real feedback for this desk splits into two camps: several renters describe themselves as generally satisfied with the pickup, and one specifically praised friendly, professional staff and a smooth process with no waiting lines, while two short-rental customers scored their experience very poorly in the same week — worth knowing it isn't uniformly smooth.
What renters say
Eve Walpole
On a 12-day rental, described herself as overall satisfied with the Suvarnabhumi pickup, though without giving much specific detail on what stood out.
Newman Herbert
On a 1-day rental, also rated the experience as overall satisfied, with no particular complaints noted.
Agnes Powell
On a 1-day rental, rated the experience very poorly, a clear negative outlier compared to most other feedback found for this desk.
Edward Francis
On a 1-day rental the same week as Agnes Powell, also rated the experience very poorly, possibly pointing to a shared incident.
A further Suvarnabhumi renter
Described staff as friendly and professional, praising a smooth pickup and return process with no waiting lines.
Rates observed from about $19/day (economy) up to $38/day (SUV class).
Before you book at Suvarnabhumi Airport
A few practical points apply to every desk at Suvarnabhumi: Thailand drives on the left, and Bangkok's expressway network involves toll roads that most rental agreements expect you to pay for directly as you go. Bring an International Driving Permit alongside your home licence, since it's commonly requested at the counter. Deposit holds are usually placed on a credit card, and several desks here use an off-site pickup model, so confirm the exact meeting point in advance.
Compare with the other desks
See the full comparison of car rental desks at Suvarnabhumi Airport, with ratings and locations.
Where exactly is Hertz's desk at Suvarnabhumi Airport?
Entrance 1, Domestic terminal, Floor 1, Public Area. Most feedback is positive, though a couple of short-rental customers reported a poor experience the same week.
Where is Hertz Suvarnabhumi relative to the terminal?
Entrance 1, Domestic terminal, Floor 1, Public Area, Suvarnabhumi Airport.